Reporting, explained

Filing a complaint on the Cyber Crime Portal, step by step

What the National Cyber Crime Reporting Portal actually asks for, in plain language โ€” and how to stay anonymous if you want to.

The National Cyber Crime Reporting Portal (cybercrime.gov.in) is run by the Ministry of Home Affairs and is the official place to report cyber offences anywhere in India. You don't need to go to a police station first โ€” it's designed to be filed from home.

1. Choose the right category

The portal splits complaints into two tracks:

2. Fill the four-part form

  1. Incident details โ€” what happened, when, and where online (which platform, which account, links).
  2. Suspect details โ€” anything you know about who did it, if applicable. It's fine to leave this blank if you don't know.
  3. Complainant details โ€” your information. Skippable for the anonymous Women/Child category.
  4. Evidence upload โ€” screenshots, links, saved messages. This is where the evidence you collected matters most.

3. Preview, submit, and save your acknowledgment number

Before submitting, you'll get a chance to review everything. Once submitted, you'll receive an acknowledgment number by SMS and on-screen. Save it somewhere safe โ€” it's your only proof the complaint exists, and you'll need it to check the status later.

Filing for financial fraud specifically?

Call 1930 within 24 hours of the fraud, before or alongside filing online. Banks can freeze the receiving account fast โ€” but recovery odds drop sharply after that first day.

If the portal itself feels like too much right now

That's genuinely common, especially right after something upsetting has happened. R.A.K.S.H.A can walk through what happened with you and guide you step-by-step through filing it yourself โ€” you can stay anonymous with us too, the same way the portal allows.

Ready when you are: tell us what happened and we'll guide you through filing it, step by step.